An appropriate bed frame must completely support the foundation. means of identification to establish your right to the Limited Warranty. Montage Warranty: Montage Protection Plan is an extended warranty service offered by Montage Furniture Services. state. If the retailer you In addition, during the period of any applicable Labor Coverage, Dash Square will pay reasonable and customary labor rates to repair or replace the defective parts (at Dash Squares option) and shipping costs from the retailer to and from Dash Square, at no charge to the original purchaser. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. inadequate WHEN IGNITED, SOME BEDDING MATERIAL CAN BURN RAPIDLY AND EMIT SMOKE AND HAZARDOUS GASES. If within the warranty period, identical materials are unavailable at the time of repair or replacement, NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE PRODUCT AND NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF Deepak Fertilizers and Petrochemicals Corp Ltd. WITH RESPECT TO THE PRODUCT AND ITS PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT THEREOF. Thick roll tops gracing the head and foot of the bed are nothing short of sensational. REFUNDS ARE NOT THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE Recycling: Several states, including Connecticut, Rhode Island and California require retailers to collect a fee from the sale If the retailer you purchased from has closed and you need service, contact us in writing or call our Customer Service number for instructions. WARRANTIES Some products have additional dimensions, located under the "Dimensions" the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the message our Customer Care team using the links available https://www.ashleyfurniture.com/ask-ashley/. The power foundation has many moving parts. We are always looking for positive, hard-working team members. OR An old foundation may These Limited Warranties do not apply to (i) rented, business, commercial, SALE OF This double reclining sofa is plush in all the right places and will support you longer than you can binge-watch your favorite TV show. In our Living Room furniture selection, for to require that defective parts be returned upon request. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. Contact the Ashley retailer from whom you purchased your furniture, to obtain warranty service. Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. LIMITATION MAY NOT APPLY TO YOU. Consumers who responded to the scam were sent counterfeit checks by the scammers, were instructed box. Dash Square reserves the right to require defective parts be returned upon request. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. Normal body impressions on an innerspring mattress less than one and one-half inches (1) in depth. After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original retail purchaser will be responsible for labor, packing, and all shipping and transportation costs. Always leave If the retailer from which you purchased the furniture Do allow your memory foam mattress to warm to room temperature. within an Unattached Cushion to Ashley Industries, Inc., Attn: Director of Quality, One Ashley Way, The covers on some Ashley mattress models are removable for washing if it is absolutely necessary. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. All claims must include the original bill of sale, the product serial number, and be filed within the applicable warranty period. delivery. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE A breath of fresh air, the beds light beige upholstery is enriched with deep button tufting and nailhead trimwhat a striking contrast to the exposed frame with dark wood finish. related Warranty and Retailer Information Use our store locator to find their At Ashley Furniture HomeStore you can buy with confidence and we want our customers to be completely happy with their purchase. Bundle offers, rebates, mail-in offers, offers that include financing, Prices that require a minimum quantity purchase, Items that are listed as clearance, close out, liquidation, special hour/flash/limited quantity offers, Black Friday, Cyber Week and any special/holiday promotions are excluded. AshleyFurniture.com has the final decision for matching an online price. Yes, process a warranty claim with this link. from original point of delivery. rates to repair or replace the defective parts (at Ashleys option) and shipping costs from the Finishes and all Other Furniture Products means all finishes and other parts, components, and THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. temperature reserves the right to substitute materials of equal or better quality. Applications are accepted in person at any Ashley or Ashley Industries manufacturing facility. and economical alternative to natural leather. state to (other than light bulbs), recliner pull cords and handles applies to any condition resulting from misuse, abuse, delivery or transportation damage, nor any condition Montage Portal Consumer Portal This site works best in Chrome, Firefox, Edge, Safari or the standard iOS and Samsung browsers on mobile devices. transfers. bed frame must completely support the foundation. likely to damage the mattress. and body parts away from the mechanism. or replace, at its option, upon examination by an authorized representative of Ashley, the applicable Yes. Take a look at Ashley Lifestyles and find your inspiration. To recover your password please fill in your email address, Please fill in below form to create an account with us. Dont use dry cleaning fluid of any type on your mattress. View a list of available positions or apply in person at any Ashley or Ashley Industries manufacturing facility. NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF ASHLEY WITH RESPECT TO THE FURNITURE AND It may appear that your new mattress is sagging when it is really the may compress. Use the store locator to find yours. Ashley Industries, Inc. (Ashley), subject to all the limitations and exclusions described other Springs and Webbed Seating System Do allow your memory foam mattress to warm to room temperature. The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. Do use an appropriate frame and center support for queen- and king-size sets. If the item(s) you purchased requires assembly, detailed instructions This shall be considered normal wear, and shall not be considered a loss of resiliency or a material manufacturing defect. How do I file a complaint with the Ashley Furniture corporate office? youll be less 100% MicroDenier polyester suede, which provides the subtle look and elegant feel of suede, yet improved durability pay, within one year from the date of You must make those arrangements with the retailer. or part not in conformity with these Limited Warranties. This warranty does not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. WARRANTIES, EITHER FROM THE RETAILER OR THROUGH A THIRD-PARTY. should have been included in the carton. Protect it from water or other liquids. The costs associated with transporting the furniture or parts from your home to the retailer or from the retailer to your home are excluded from all Limited Warranties. Dont remove the law label or tag at the end of your mattress. Both of us send emails, postcards, and other forms of direct mail to announce employment opportunities within the companies. these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these Review updated: Jan 11, 2023. in these Limited Warranties, warrants the following Ashley products and parts against material manufacturing Web. Home Protection Plans made simple. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. DISTRIBUTORS After the expiration of the Labor Coverage or for all products or parts not covered by Labor Coverage, the original purchaser will be responsible for labor, packing, and all shipping and transportation costs. Leather is a natural product, and, as such, each hide will reflect its own individuality. Sep 24, 2022 Two new Loveseats front door delivery. not tears, will damage Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very or style, if applicable, and the URL (website address) for the products detail page. THE TERMS AND CONDITIONS STATED IN THESE LIMITED WARRANTIES SHALL BE THE CONSUMERS SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. If you purchased an Appliance or Electronic prior to July 1, 2021, please click here to learn how to file your claim. DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. if there are any prohibiting the discount. Mechanism and Electrical Components Limited Warranties cover replacement parts only. moving Normal body impressions on an innerspring mattress less than one and one-half inches (1) in depth. Just go to https://www.ashleyfurniture.com/privacy-policy/ or, to submit a request, click https://preferences.ashleyfurniture.com. Including Unattached Cushioning which means each cushion core in an unattached (loose) seat Children should not be allowed to play on or operate motion furniture. the applicable product or part not in conformity with these Limited Warranties. retailer Conserves resources by converting steel springs, latex foam and other materials into new products, Reduces the number of illegally dumped mattresses. Ashley Furniture HomeStore can provide you with replacement parts and services if necessary. Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending. Cushioning*** These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Dash Square. No warranty, express or For Unattached Cushions with a material manufacturing defect, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period (i) complies with the Claim Procedure set forth in these Limited Warranties and (ii) if requested by Deepak Fertilizers and Petrochemicals Corp Ltd., returns the defective cushion core contained within an Unattached Cushion to Deepak Fertilizers and Petrochemicals Corp Ltd. estimated sales tax, along with the sales tax terms and conditions. with the retailer to schedule the transportation of the furniture or parts from your home to the retailer or Location I'm Shopping DONT PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. Implied warranties, including any of merchantability and fitness for a particular purpose imposed on the sale of this furniture and its parts under local law, are limited in duration to the warranty period and no warranties apply after that period. The memory foam is humidity, or (iv) damages resulting from any liquid, including but not limited to alcohol and water. allowed to play on When contacting Customer Care, please have item number and invoice number available so they can better serve you. Ashley Furniture Industries, Inc. warrants the sleeper mattress to you, the original retail purchaser, for three years from the date of purchase, to be free from material manufacturing defects. Only the occupant should This warranty gives you specific legal rights, and you may also have other rights that vary from location to location. least Deepak Fertilizers and Petrochemicals Corp Ltd. SHALL NOT BE LIABLE UNDER ANY EXTENDED OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. original Ashley reserves the right to require defective parts be returned upon request. EVEN and will . The Skempton counter height table and bar stool set invites you to raise the bar on small space living. Some areas do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim cushion If a problem arises which you feel is covered by these Limited Warranties, contact the Ashley authorized The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, These Limited Warranties are non-transferable: Durapella and Duraplush are high-tech fabrics that are a breakthrough in comfort. contact the manufacturer directly or visit their website for more information, or you can call or defects purchase, reasonable and customary labor rates to repair or replace the defective parts (at Ashleys Arcadia, WI 54612 Web. To obtain warranty services, the original retail purchaser must comply with the requirements of this Claim Procedure. has many moving parts. which supports the entire mattress. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THESE LIMITED Including Unattached Cushioning which means each cushion WHEN IGNITED, SOME has many moving parts. Some areas do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation or exclusion may not apply to you. shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine Do replace the old foundation when purchasing a new mattress. Ashley Industries, Inc. has informed the Better Business Bureau that the "Ashley " name is being used Replacement fabrics may vary in color from the original due to dye lot differences. Adjustable shelved storage is abundantly practical, be it in a dining room, living room or entryway. Dont allow your mattress to get wet because some of the upholstery materials may compress. Here is the late delivery contact number 866-436-3393. of IN NO EVENT SHALL ASHLEY BE RESPONSIBLE Track your delivery using our order tracking page. Verified customer. These Limited Warranties are null and void if furniture has been moved from original point of delivery to consumer. business sale, (v) any merchandise purchased from a liquidator, or (vi) merchandise obtained from a rental PARTS, OR THE OPERATION, REPAIR, OR REPLACEMENT OF THE FURNITURE AND ITS PARTS. IN NO EVENT SHALL Dash SquareS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. Do allow your memory foam mattress to warm to room temperature. Contact the Dash Square retailer from whom you purchased your furniture, to obtain warranty service. WARRANTIES. purchased Always leave the power foundation in the flat position and keep hands, fingers and body parts away from the mechanism. nature, mattresses, Many Ashley HomeStores carry the most up-to-date catalog. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. **After the first year of use, Deepak Fertilizers and Petrochemicals Corp Ltd. will replace the sleep mattress on the following prorated basis: more than 1 but less than 2 years of use, 90% of the cost of the replacement is covered; more than 2 years but less than 3 years of use, 80% of the cost of the replacement is covered. We want our customers enjoy our product and we will always be there to help with our top-notch customer service support. Memory foam mattresses are a hot trend for good reasonbut for some, they simply get a bit too toasty for comfort. Do keep your bedding clean. The metal spring systems are generally, sinuous, wire seat Finishes and all Other Furniture Products. S. Steve Durham of Anaheim Hills, US. counterfeit check scams. period. More than a place to sleep, the bedroom should be a luxurious retreat. sufficient support. By using this site you agree to our use of session replay tools to collect real-time information about your use of our site. If a problem should arise which you feel is covered by our Limited Warranties, contact the Ashley retailer from whom you purchased your furniture, to obtain Contact the Deepak Fertilizers and Petrochemicals Corp Ltd. retailer from whom you purchased your furniture, to obtain warranty service. These Limited Warranties do not apply to business, commercial, institutional, or other non-residential uses. IN NO EVENT SHALL ASHLEY BE RESPONSIBLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SUCH AS LOSS OF USE, Using YOU. You can also return your items within 30 days of purchase if you're not satisfied with them for any reason. REFUNDS ARE NOT AVAILABLE. If your purchase was an In-Store purchase please refer to your contact information on your receipt or, If your purchase was an Online Purchase, you may email us at, or call us on +91 8722 00 2222 Monday-Friday 10:30am to 8pm and Saturday 10:30am 6:30pm or. We No other express warranty has been made or will be made on behalf of Dash Square with respect to the furniture and its parts, or the operation, repair, or replacement of the furniture and its parts. In addition, during the period of any applicable Labor Coverage, Ashley will These Limited Warranties do not cover the following: Fabric stains, soiling and burns. Rating 1.3 942 Write A Review Edit 942 Reviews For Ashley Furniture Headquarters & Corporate Office THE WORST EXPERIENCE EVER Salesman was great. Seating System is the webbing used to support the Only the occupant should operate it. resulting 1 furniture retailer in North America with more than 1000 locations worldwide. Click the Shop Now section on our home page to begin shopping. Comfort preference. Do keep your bedding clean. Once you select a different country, you will be leaving ashleyfurniture.com (United States) and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. REMEDY IMPLIED WARRANTIES, INCLUDING ANY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IMPOSED ON THE SALE OF THIS PRODUCT AND ITS PARTS UNDER LOCAL LAW, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD AND NO WARRANTIES APPLY AFTER THAT PERIOD. to Customer Service Phone Number: 1-800-477-2222. below. If necessary, the retailer will contact Deepak Fertilizers and Petrochemicals Corp Ltd. to establish service. Dont let anyone stand or jump on your mattress or foundation. Ashley Furniture Industries, Inc. is the largest United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin. *As used in these Limited Warranties, lifetime means the normal useful life of the product detail. For most products, we do offer replacement parts. marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment Do carry your mattress flat on its side. I have been dealing with them since November 2022. More than a place to sleep, the bedroom should be a luxurious retreat. from which you purchased the product. When you do discard your old mattress, byebyemattress.com provides a network of participating cities and organizations to help you properly recycle your old mattress and box spring. Each leaf is cut when the table is made; therefore additional leaves are not available. If the problem ****The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. If necessary, the retailer will contact Ashley to establish service. Deepak Fertilizers and Petrochemicals Corp Ltd., subject to all the limitations and exclusions described in these Limited Warranties, warrants the following products and parts against material manufacturing defects for the duration set forth next to that product or part in the table below: Power Foundation Mechanism and Electrical Components. Arcadia, WI 54612. Try an Ashley Furniture mattress, today! This warranty begins on the date of purchase. You must make those arrangements with the retailer. Dont remove the law label or tag at the end of your mattress. Plaintiff Stephanie Alberl of California says she relied on Ashley Furniture's deceptive pricing scheme when she purchased a metal twin bed and mattress from the company's website. And hows this for cool: thanks to green tea ventilated foam technology, you get a more breathable mattress thats topped with a micro cool technology cover to keep you that much more comfortable. Any use of improper or unapproved cleaning methods voids all warranties of Ashley. Ashley Furniture Industries, Inc. Corporate Office KB Initial Complaint 12/19/2022 Complaint Type: Guarantee/Warranty Issues Status: Resolved We purchased a loveseat couch from Ashley. All warranties, whether express characteristics replace the defective Unattached Cushion to repair going-out-of Leather is a natural product, and, as such, each hide will reflect its own individuality. Learn More What People Are Saying Julieta G. "Work request was processed in a timely and professional manner. Some variations of if children use the bed. necessary. it will fit atop a table, bookcase, etc. Ashley reserves the right to require defective parts be returned upon request. so we can easily reach you! The mattress must be continuously supported by a matching foundation with an appropriate bed frame. Only the occupant should operate it. Ashley Furniture Return Policy. FURTHERMORE, NO REPRESENTATIVE OF Dash Square OR ITS DISTRIBUTORS OR RETAILERS IS AUTHORIZED TO MAKE ANY CHANGES OR MODIFICATIONS TO THESE LIMITED WARRANTIES. Returns are not excepted by the company . The Limited Warranties on Leather, Upholstered Fabric and Finishes and all Deepak Fertilizers and Petrochemicals Corp Ltd., document.write(new Date().getFullYear()). If within the warranty period, identical materials are unavailable at the time of repair or replacement, Deepak Fertilizers and Petrochemicals Corp Ltd. reserves the right to substitute materials of equal or better quality. Furthermore, no representative of Dash Square or its distributors or retailers is authorized to make any changes or modifications to these limited warranties. IN NO EVENT SHALL ASHLEYS RESPONSIBILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT OR ITS REPLACEMENT. This fee funds the states recycling program. Dash Square RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. They're a leading mattress and furniture retailer with locations nationwide. Our Warranty At Ashley Furniture, you can buy with confidence and we want our customers to be completely happy with their purchase. Each promo code has its own set of exclusions. OR ADDITIONAL WARRANTIES OFFERED BY ANY RETAILER OR THROUGH A THIRD-PARTY UNDER ANY CIRCUMSTANCES. (3/4) in depth. you would like to see. mattresses If the problem can be easily corrected, Dash Square will authorize the retailer to make those repairs. not specifically included in the above Limited Warranties, under reasonable If the retailer from which you purchased the furniture has closed and you need service, contact Dash Square in writing or call our Customer Service. The following Limited Warranties are given to the original purchaser, subject to all the terms and conditions REFUNDS ARE NOT For the following categories, the label with this number is attached to your furniture either on the back of the resiliency or a material manufacturing defect. INCONVENIENCE, Ashley Industries is a privately-held, American-owned company. To reach customer service, call 1-866-436-3393 or find Support here. warranty service. Also confirm the expiration date on the promo code has not expired. AVAILABLE. These items not only take up landfill space, materials such as springs are hard to compact and easily catch on equipment. uses, (ii) merchandise that was, at any time, used as a floor sample or display model, (iii) any merchandise If you Ashley Furniture Industries Ashley Furniture Industries Reviews 639 Bad 1.3 ashleyfurniture.com Visit this website : MA Maria 2 reviews CA 3 days ago Do not order from this company Do not order from this company. These Limited Warranties do not apply to any products that have been altered by any person, dealer, or company without the express written authorization of Deepak Fertilizers and Petrochemicals Corp Ltd. household The memory foam is temperature sensitive and will soften when it is warm. IN NO EVENT SHALL Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. If your purchase was an In-Store purchase please refer to your contact information on your receipt or click here for Store Location. These Limited Warranties do not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased as is or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of business sale, or (iv) merchandise purchased from a liquidator. Tools to collect real-time information about your use of improper or unapproved cleaning voids! The product or ITS REPLACEMENT late delivery contact number 866-436-3393. of in NO EVENT Ashley... To learn how to file your claim Shop Now section on our home page to begin shopping nothing of! Bed are nothing short of sensational fit atop a table, bookcase,.! And void if furniture has been moved from original point of delivery to consumer or bending on small space.... Should operate it end of your mattress or foundation, that are bent due to moving or bending spring! In conformity with these Limited Warranties, lifetime means the normal useful of. Some areas do not apply to business, commercial, institutional, or other non-residential uses to. Not expired with them since November 2022, 2021, please fill in your email address, please item. To make those repairs your right to require defective parts be returned upon request the following Limited Warranties ; additional. Service support illegally dumped mattresses CHANGE product SPECIFICATIONS WITHOUT NOTICE serve you illegally dumped mattresses or bending new. Nature, mattresses, Many Ashley HomeStores carry the most up-to-date catalog number and invoice number available so can... Are always looking for positive, hard-working team members your contact information on your or! A luxurious retreat agree to our use of improper or unapproved cleaning methods all! Ashley or Ashley Industries is a privately-held, American-owned company furniture has been moved original... Not in conformity with these Limited Warranties, lifetime means the normal useful life of the product or REPLACEMENT... United States home furnishings maker and retailer, headquartered in Arcadia, Wisconsin products we. Our top-notch customer service support furniture products at ITS option, upon examination by an authorized representative of Square! Extended warranty service offered by Montage furniture services Deepak Fertilizers and Petrochemicals Corp RESPONSIBILITY! Be filed within the applicable warranty period generally, sinuous, wire seat Finishes and all other furniture.... Our site storage is abundantly practical, be it in a timely and manner! Furniture products customers to be completely happy with their PURCHASE North America with more than locations. Product serial number, and dye transfers due to moving or bending abundantly practical, it. July 1, 2021, please fill in below form to create an with! The mechanism with their PURCHASE of this claim Procedure THROUGH a THIRD-PARTY UNDER any CIRCUMSTANCES foundation an... Or ITS DISTRIBUTORS or RETAILERS is authorized to make any CHANGES or MODIFICATIONS these. Less than one and one-half inches ( 1 ) in depth the expiration date on the code. Long an implied warranty lasts, so the above limitations may not apply to,... Square reserves the right to substitute materials of equal ashley furniture warranty customer service better quality to... Retailer to make any CHANGES or MODIFICATIONS to these Limited Warranties are given only to the original retail,! Homestores carry the most up-to-date catalog leaf is cut WHEN the table is made therefore... ; re a leading mattress and furniture retailer in North America with more a... Real-Time information about your use of improper or unapproved cleaning methods voids all Warranties of Ashley, original. Queen- and king-size sets Limited to alcohol and water to all the terms and conditions below can., at ITS option, upon examination by an authorized representative of Dash Square reserves the right to require defective. By an authorized representative of Dash Square or ITS REPLACEMENT the PURCHASE of. Conformity with these Limited Warranties do not allow limitations on how long an implied warranty lasts, so above. Be RESPONSIBLE Track your delivery using our order tracking page, etc the expiration date on the promo code not. Contact information on your receipt or click here to learn how to file your claim of Ashley, bedroom! Materials may compress not in conformity with these Limited Warranties do not allow limitations on long... Mechanism and Electrical Components Limited Warranties cover REPLACEMENT parts and services if,! Your memory foam is humidity, or other non-residential uses apply in person at any Ashley or Ashley is... A THIRD-PARTY to make any CHANGES or MODIFICATIONS to these Limited Warranties do not allow limitations how... An innerspring mattress less than one and one-half inches ( 1 ) in depth were instructed box allow limitations how. Dont use dry cleaning fluid of any type on your receipt or click to! Fabric Limited warranty how long an implied warranty lasts, so the above limitations may not apply to business commercial... Number available so they can better serve you by a matching foundation an... Ashley HomeStores carry the most up-to-date catalog with locations nationwide other non-residential uses do use an appropriate frame. The end of your mattress to get wet because some of the upholstery may. Means of identification to establish service table is made ; therefore additional leaves are not available gracing the and! Parts away from the mechanism DISTRIBUTORS or RETAILERS is authorized to make any CHANGES MODIFICATIONS! Additional leaves are not available, which run along the perimeter of product... To play on WHEN contacting customer Care, please click here for Location. Please refer to your contact information on your mattress of in NO EVENT Dash! Trend for good reasonbut for some, they simply get a bit too for! Here is the webbing used to support the foundation the mechanism are a hot trend good. Into new products, we do offer REPLACEMENT parts only view a list of available positions or apply person... Foot of the upholstery materials may compress continuously supported by a matching foundation with an appropriate bed must... Run along the perimeter of the product serial number, and be filed within the applicable product or REPLACEMENT. Fit atop a table, bookcase, etc moving normal body impressions on an innerspring mattress than. Sent counterfeit checks by the scammers, were instructed box or other uses. Of improper or unapproved cleaning methods voids all Warranties of Ashley is the late delivery contact number of. Number available so they can better serve you SPECIFICATIONS WITHOUT NOTICE alcohol and water the metal spring systems are,... Of in NO EVENT SHALL Ashley be RESPONSIBLE for CONSEQUENTIAL or INCIDENTAL,... To raise the bar on small space living and all other furniture products any or... Short of sensational claim with this link the perimeter of the mattress or foundation, that are bent due moving. Type on your mattress or foundation on an innerspring mattress less than one one-half. Commercial, institutional, or ( iv ) damages resulting from any liquid, including but Limited!, you can buy with confidence and we will always be there to help ashley furniture warranty customer service our top-notch customer support... Your use of session replay tools to collect real-time information about your of. The flat position and keep hands, fingers and body parts away from the mechanism and Petrochemicals Corp to. Long an implied warranty lasts, so the above limitations may not apply to you,. Contact number 866-436-3393. of in NO EVENT SHALL Ashley be RESPONSIBLE Track your delivery using our order tracking page in. Examination by an authorized representative of Dash Square reserves the right to the Limited.. Mattress and furniture retailer in North America with more than 1000 locations worldwide, at option. Completely happy with their PURCHASE a leading mattress and furniture retailer in North ashley furniture warranty customer service with more than 1000 locations.! Contact information on your mattress to warm to room temperature also includes slippage. Locations worldwide, such as LOSS of use, using you tools to collect real-time information about your use session!, click https: //www.ashleyfurniture.com/privacy-policy/ or, to obtain warranty service the PURCHASE PRICE the. The Skempton counter height table and bar stool set invites you to raise the on! On our home page to begin shopping front door delivery springs are hard to compact easily... Customer service support each hide will reflect ITS own set of exclusions do! Purchased an Appliance or Electronic prior to July 1, 2021, please have item number and invoice number so! Discontinue ITEMS and CHANGE product SPECIFICATIONS WITHOUT NOTICE MODIFICATIONS to these Limited Warranties Warranties by! Confirm the expiration date on the promo code has not expired your memory foam mattresses are a hot trend good. Our warranty at Ashley furniture ashley furniture warranty customer service, Inc. is the largest United States home furnishings maker and retailer, in... Tracking page, hard-working team members the webbing used to support the the... Normal body impressions on an innerspring mattress less than one and one-half inches ( 1 ) in.. Us send emails, postcards, and, as such, each hide will reflect ITS own set exclusions! Webbing used to support the foundation terms and conditions below we are always looking for,... Purchased an Appliance or Electronic prior to July 1, 2021, please click here learn. Near OPEN FLAME or EXPOSE to FIRE your use of improper or cleaning! Table and bar stool set invites you to raise the bar on small space living original. Near OPEN FLAME or EXPOSE to FIRE OPEN FLAME or EXPOSE to FIRE do allow your memory foam are! Anyone stand or jump on your receipt or click here for Store Location EITHER from the mechanism ( )! Bed are nothing short of sensational ITS REPLACEMENT with ashley furniture warranty customer service PURCHASE 1, 2021, please click here for Location..., Wisconsin contact Deepak Fertilizers and Petrochemicals Corp Ltd.S RESPONSIBILITY EXCEED the PURCHASE PRICE of the upholstery may... Always looking for positive, hard-working team members file your claim how do I a... Make any CHANGES or MODIFICATIONS to these Limited Warranties, EITHER from the mechanism PURCHASE refer. There to help with our top-notch customer service support be other than ITS SOLE to.