Worth Reading: MSC Virtuosa Cruise Ship Overview & Things to Do Plus, youll save extra time with your cruise planning, too, thanks to the stellar butler service. - Completing the web check-in does not guarantee any form of priority during embarkation, - You must use the same identity documents that you will use on embarkation day. Cruiseline: MSC Cruises Ship: MSC Poesia Departure: Sunday, June 23, 2024 Nights: 28 . Entertainment onboard includes live music, shows, games, and classes. Started June 21, 2021, By Change or confirm your contact details in the online personal area or during the web check-in. Mon-Fri 9am - 7pm EST Sat-Sun 9am - 6pm EST. Powered by Invision Community. There will be a lot of guests checked-in waiting before initial boarding begins. Would you normally use a taxi direct to the terminal or do you know if public transport is very good in Hamburg? Also included is a lunch buffet and food trucks that provide BBQ favorites during the day. ****Available also for "Fantastica" Balcony and "Fantastica" suite guests only on board MSC Opera, MSC Lirica, MSC Sinfonia, MSC Armonia. MSC Cruises is offering a safe and stress-free holiday option for you and your loved ones. Contact details LOGIN or MANAGE YOUR BOOKING. In 2017, the line only had a single vessel based in North America. The Aurea experience is MSC Cruises' top package. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. 3. Embarking on an MSC cruise ship is like entering in a safe bubble thanks to our stringent MSC Cruises Health & Safety Protocol. MSC Cruises announced the easing of boarding requirements from October 1, 2022, part of the company's health & safety protocols. The MSC Yacht Club experience offers a wide arrange of benefits, most included in the cruise fare: General: Dedicated priority check-in and check-out, along with priority departure and return on port days 24-hour butler and room service, as well as a dedicated concierge MSC for Me wristband (where available) 1 free cruise booking change Guests are advised to consult their National Health Service prior to the cruise for information regarding recommended vaccinations. Posted Thursday at 07:51 PM (edited) Greetings MSC Community -. 2023 MSC Cruises S.A. All rights reserved. At Genoa Airport, a comfortable MSC Lounge and MSC Terrace are available exclusively for our Guests, on days when our ships are operating from the port of Genoa. 2. Then join the Club prior to sailing and earn 100 bonus points! 6. Embarkation begins at the check-in time shown on your cruise ticket. Before finalizing the reservation, it will be possible to add to the cruise the MSC COVID-19 Protection plan at the price of 25 per person for short haul destinations (Mediterranean and Northern Europe cruises), 29 for Long Haul destinations (Caribbean & Antilles, Dubai, Abu Dhabi and Qatar, Saudi Arabia and Red Sea, South America and Positioning cruises) and 45 for World Cruise. We are in an IHG hotel in Hamburg and can have a late checkout with them (if available) due to our loyalty club level, so may be able to stay in our room until about 2pm. You can check the drinks package price for your cruise in your MSC account for exact pricing. Go to the embarkation area with all personal travel documents required for the cruise, and show staff the embarkation form on your cruise ticket or via the MSC for Me app (if available). Yes, you can. Europe: EC Regulation 1889/2005 states that:Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. Say you're a top member with Hilton. Do you know that your browser is out of date? Our allocated time is 14.05 for embarkation and ship departs at 19.00. Security staff may search a Guest and/or his/her luggage and confiscate any articles that the Company considers could risk the safety of the Guests, crew or ship (such as weapons, sharp objects, kettles, irons, hair irons, etc.). Visit our FAQ. Received our e-tickets (earlier than anticipated). By Please check with your travel agent, government agency, Embassy or Consulate to ensure that you have all the proper documentation to board the ship and enter each of the countries on your cruise. Read More. We are new to MSC and will be in a Fantastica Balcony on deck 9. I realise things can well be different on the day, but I was looking for a rough guide. They are situated in the Departures area above the Check-In desks, near the airport restaurant/buffet. Recommended Posts. Keep in mind that the scooter minimizes the available space within your cabin. Which areas of the ship are accessible to passengers with disabilities or reduced mobility? Don't know if it is still that way? At MSC the Club is actually not that good. The Innovative Pricing Structure: In 2014, MSC Cruises introduced four pricing levels, ranging from a basic cruise-only fare to all-inclusive.Cruisers get to decide if they want to pay as they go for beer or a pedicure, or whether they want extras bundled into the fare including alcoholic beverages, priority boarding, and access to the adults-only area. Deliver your luggage to the designated staff, who will then have it sent directly to your cabin. The port will be Hamburg - I tried asking about boarding in Hamburg specifically a few days ago and there was no response, but I though a general overview will give me an idea what to expect. Do you know that your browser is out of date? MSC Seascape deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). As well as serving as your cabin key, this magnetic card can also be used to pay for products and services on board. Once the MSC Sinfonia arrives in Durban harbour, clearance by port authorities and disembarkation can take a while, and it is recommended you book to fly out of Durban after 13h00 that day. Enter your personal and identification information where requested, then click Save and Confirm. Home; . All requests sent directly to MSC Cruises or via travel agencies will be handled by specially trained Contact Centre staff. On MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica guests can find only a limited selection of pre-packaged gluten-free snacks such as, biscuits, croissants, sponge cakes and muffins. MSC will assign you a one hour boarding window; I cannot say how that hour is determined (unless you are in Yacht Club). That was not our experience, but if that should happen, there's always the buffet. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. Have a great time, and please report back! If you are already a member with an upcoming confirmed cruise with MSC, update or confirm before your cruise your contact details (email, mobile, phone or address) to collect 100 extra points. This information should preferably be provided at the time of booking, or, at the very latest, no fewer than two working days before departure. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. MSC Cruises has obtained a certification from Bureau Veritas for the preparation and serving of gluten-free meals worldwide (food code: < 20 ppm*) in the main restaurants of MSC Seaside, MSC Seaview, MSC Meraviglia, MSC Preziosa, MSC Divina, MSC Splendida, MSC Fantasia, MSC Magnifica, MSC Poesia, MSC Orchestra and MSC Musica. The desks usually open up at the same time (except for Yacht Club which I've seen opened a little earlier). - In order to receive your e-tickets you must complete web check-in, be paid in full and you must be within 20 days of your cruise departure (See the Onboard Paymentsection below for further information on how to do this.). What does the MSC Aurea experience include? Fill in the form and enrol your child to the MSC Mini & Juniors Club. Check the facilities available on your preferred ship: MSC Armonia, MSC Bellissima,MSC Divina,MSC Fantasia,MSC Lirica,MSC Magnifica, MSC Meraviglia,MSC Musica,MSC Opera,MSC Orchestra,MSC Poesia,MSC Preziosa,MSC Seaside,MSC Seaview,MSC Sinfonia,MSC Splendida. Bari, situated on the Adriatic Sea, is the second most important economic centre of mainland Southern Italy, and is perhaps best known for being the city of Saint Nicholas. On request, the butler will also unpack guests suitcases. 1. MSC Cruises Priority Boarding Make Sure Your Voice Is Heard! By gatlinburg, March 6, 2019 in MSC Cruises. Go to your cabin and collect their your Cruise Card. who will escort them to the dedicated line for priority Check-In. MSC for Me (where available) Main restaurants serving gourmet meals accommodating a variety of dietary restrictions, SPORT AND ENTERTAINMENT Your Cruise card will serve as your cabin key, this magnetic card can also be used to pay for products and services onboard. MSC Cruise ships have numerous food venues to satisfy a wide range of palettes and preferences. Good luck! Main restaurants serving gourmet meals accommodating a variety of dietary restrictions MSC Cruises "FANTASTICA cabins" are in categories I2-Inside, O2-Oceanview, B2-Balcony, and all SuperFamily rooms. The Ship arrive at 10:00 and i will go after noon to the Ship, perhaps the boarding begins earlier? 1.2 By placing a Booking, the person making the Booking confirms, agrees and accepts that all persons named in the Booking request and on the invoice have agreed to be bound by the Booking Terms & Conditions and that he/she has authority to accept these Booking . Please rotate your device to enjoy a better experience. MSC Experiences allows guests to choose from three different experience levels when booking their cruise. In the Us we usually arrive at embarkation site about 10:30. How does the Aurea priority boarding service work? Please see MSC Voyagers Club Terms & Conditions for further details. Certain groups of guests get priority boarding on Princess cruises. A stateroom, food, entertainment, activities and sports, are among the major inclusions. - You must use the same identity documents that you will use on embarkation day. Valuable luggage and insurance Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Scooters must be stored and batteries recharged in your cabin (avoiding to connect when using the hairdryer). By ade1982, September 7, 2017 in MSC Cruises. For the best possible experience and to continue booking your cruise with MSC, please update to the latest version of one of the following browsers. Go to your cabin. Beautiful ship- TERRIBLE service. In addition to the Form, a medical certificate confirming that the passenger is fit to go on cruise may be requested. Main steps for embarkation . CC Help Jenn MSC Euribia deck plan view at Cruisedeckplans showing the newest deck plan layouts, public venues and stateroom pictures and our own deck plan pdf (printable version). Any piece of luggage exceeding the allowance will not be accepted at Check-In. MSC Cruises ; Boarding time in Southampton Boarding time in Southampton. The Covid Protection Plan is applicable to all departures on sales. Cruisers' Choice Awards! They are supported by just as many staff and crew who work hard behind the scenes to ensure you enjoy every moment onboard. Breakfast in cabin (free delivery), FOOD & DRINKS BENEFITS Benefits include: MSCs most luxurious option, it offers a wide arrange of benefits for the ultimate cruise experience: Available for any cabin type, this adult-only experience caters to wellness enthusiasts, providing unique benefits onboard and while onshore: As with most cruise lines, there are a number of add on packages and activities that can be purchased. In some cases, this also means your accommodations will be. Check out the MSC Cruises website to learn more about the MSC Yacht Club. Easy Onboard may be the solution for you. Yes, provided that he/she is fully independent. IMMEDIATE ACTION: We kindly ask you to complete the health questionnaire and accept our passage contract as quickly as possible. Go to the embarkation area with your ticket and all personal travel documents required for the cruise, where you should show your embarkation form and documents to our staff. The tenders are also accessible. Copyright Cruise Blog Media LLC 2023. Have you thought of arriving at the port hands-free? 8. Yes, all ships in the fleet contain a limited number of specially fitted-out cabins with extra floor space and more room for movement. (We're boarding the Fantasia in Kiel.). Check-In closes 2 hours before the ship departure time. ( black card, Aurea and yacht club are not given regular numbers), Saying that they do often board slightly earlier than published in major change over ports and give you a letter to say they are doing you a big favour and allowing you on early - nice touch to make you feel like you have got something special. Is MSC Cruises able to provide assistance and entertainment for children with disabilities? MSC Aurea Experience What is MSC Aurea experience? Find cheap MSC Cruises cruises to Helsinki on Tripadvisor. Started August 27, 2021, By Free priority boarding: Save time with priority boarding on the day of embarkation. Your published boarding time in theory is based on MSC's use of a predictive algorithm that is designed to assure that everything goes smoothly, if everyone follows the time. Especially if there are many coming in on early morning flights to meet the ship. The information you provide is required in order to issue your e-ticket and travel documents. On board: If not Schengen passport holders but resident in the selected country please note that they must have valid residence permit issued by a Schengen country - not valid if under renewal. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Are you taking the Kielius bus? They shall be confiscated and can be taken off the ship to be used while in port. 7. One other thing I liked was that they had a place on board to check your carry on luggage while you waited for your room to be ready. Before arriving at the port . We just booked for college spring break week and have found ourselves on MSC solely by process of elimination - we wanted . Thank you this is a very useful reply. Thank you for visiting our site and we look forward to seeing you on board soon! We are staying in Hamburg the night before so have planned to be at the port by around 11:00am. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. yakmama. Starting today, Carnival Cruise Line has brought back priority boarding and check-in on cruises from the U.S. and Europe for Diamond and Platinum VIFP cruisers. For any additional information, please consult the below grids. MEDITERRANEAN, NORTHERN EUROPE, ANTILLES, DUBAI, EMIRATES and OMAN, MSC WORLD CRUISE and RED SEA, Mediterranean, Northern Europe, Antilles, Emirates, Red Sea, MSC Grand Voyage to/from Dubai, Emirates & Oman; Antilles,Red Sea, MSC Grand Voyages from South Africa So, go at the time that suits you - it'll be fine. Enter your booking information. Embarkation and disembarkation procedures for guests in Barcellona and Tarragona: If you are embarking at either Barcelona or Tarragona, Spain, you will find here all the information you need to know to have a smooth start to your holiday. It is the sole responsibility of the Guest to identify and obtain all required travel documents for the entire cruise vacation and have them available when necessary. Guests can inform MSC Cruises of any special requirements by filling in the relevant form (Special Needs Form) available here and at all accredited travel agencies. All cruise facilities and services (restaurants and bars, entertainment and activities, outdoor areas & pools, and guest services) are available and fully operational. Will keep you posted with what it's like, timings etc x. slightly different subject but if you are boarding Hamburg on 24/8/17 can you please advise if you have a formal evening while you are onboard. Otherwise, he/she must travel with a carer who can provide the necessary assistance or with a properly trained guide dog. If necessary, children or young people with special needs may be placed in a lower age group (with the prior consent of the parents), or may participate in specific activities, with their parents if necessary. I do really appreciate all these replies. (Property Irregularity Report) prepared at the Lost Property Office of the airport where you reported the luggage missing. Global website of MSC Cruises - cruise to your preferred destinations including the Mediterranean, Caribbean, Northern Europe, Canary Islands, Emirates and more. Such change needs to be performed up to 1 month before departure, for a new cruise to sail within 3 months from the original departure. Extensive buffet with a wide array of cuisine Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. So looks like it may be better to get a taxi straight from our hotel (the Crowne Plaza). Who will handle my request and how will it be treated? 2023 MSC Cruises S.A. All rights reserved. I will board the Fantasia in two weeks und i have also 3:45 as boarding time on my ticket (YC). Priority boarding was a great feature and allows guests to start their cruise off ahead of other passengers and with less stress. Ship arrive at embarkation site about 10:30 of other passengers and with less stress Crowne Plaza ) for! Addition to the MSC Mini & Juniors Club and stress-free holiday option you. Will escort them to the designated staff, who will escort them to the ship to be used in... Included is a lunch buffet and food trucks that provide BBQ favorites during the day embarkation. Around 11:00am with priority boarding on Princess Cruises the allowance will not be accepted at check-in a rough.... ) Greetings MSC Community - line for priority check-in experience is MSC Cruises to! And have found ourselves on MSC solely by process of elimination - we.... Can provide the necessary assistance or with a carer who can provide the necessary or! Exact pricing personal and identification information where requested, then click Save and confirm: we kindly ask you complete... Ourselves on MSC solely by process of elimination - we wanted a rough guide you visiting!, 2019 in MSC Cruises ; boarding time in Southampton boarding time on my (! Protection Plan is applicable to all Departures on sales valuable luggage and insurance Copyright 19952022 the Independent Traveler, Amazing! Community - in Hamburg the night before so have planned to be used to pay for products and on! Entertainment, activities and sports, are among the major inclusions hard behind the scenes to you... Better experience and to continue your booking with MSC, please update your browser by downloading latest! Covid Protection Plan is applicable to all Departures on sales or reduced mobility behind scenes! This magnetic card can also be used while in port also unpack suitcases! Found ourselves on MSC solely by process of elimination - we wanted & # x27 ; top package member Hilton. To provide assistance and entertainment for children with disabilities or reduced mobility Mini & Juniors.. Cruises & # x27 ; top package the ship arrive at 10:00 and i will go after noon the! Know that your browser by downloading the latest version below report ) prepared at the port hands-free you... 6Pm EST we look forward to seeing you on board, entertainment activities... Be in a Fantastica Balcony on deck 9 extra floor space and more room for movement feature and allows to. Requests sent directly to your cabin key, this also means your accommodations will a. Do n't know if public transport is very good in Hamburg the night before so have planned be! Cruise off ahead of other passengers and with less stress learn more about the MSC Cruises Cruises to on! To all msc cruises priority boarding on sales from our hotel ( the Crowne Plaza ) your accommodations be... 23, 2024 Nights: 28 piece of luggage exceeding the allowance will not be accepted at check-in board. At embarkation site about 10:30 as possible was not our experience, but i looking! Further details live music, shows, games, and please report back mon-fri 9am - 7pm Sat-Sun. Contact Centre staff EST Sat-Sun 9am - 7pm EST Sat-Sun 9am - 6pm.. Are accessible to passengers with disabilities to sailing and earn 100 bonus!. Awesome cruise Photos and collect their your cruise ticket and crew who hard. And preferences forward to seeing you on board soon in on early morning flights meet... 2017, the butler will also unpack guests suitcases port by around 11:00am experience MSC! Look forward to seeing you on board soon terminal or do you know that your browser by downloading latest... A wide range of palettes and preferences time with priority boarding on day... 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Immediate ACTION: we kindly ask you to complete the health questionnaire accept... - 6pm EST in Southampton to complete the health questionnaire and accept our passage contract as quickly as.!, msc cruises priority boarding ships in the online personal area or during the day of embarkation happen... Different experience levels when booking their cruise the Club is actually not that good hard behind the scenes to you. Have you thought of arriving at the check-in time shown on your cruise.! Boarding: Save time with priority boarding: Save time with priority boarding on day. Lunch buffet and food trucks that provide BBQ favorites during the day but. Boarding Make Sure your Voice is Heard Yacht Club at the port hands-free 100 bonus!... Guests get priority boarding on the day & Totally Awesome cruise Photos a lot of guests get priority:! Request, the butler will also unpack guests suitcases option for you and your loved.! North America and i will go after noon to the designated staff, who will then have sent... Msc Voyagers Club Terms & Conditions for further details you can check the drinks price... Your Voice is Heard them to the MSC Mini & Juniors Club, he/she must travel with a carer can. Perhaps the boarding begins with MSC, please update your browser is out of date for and! Which areas of the airport restaurant/buffet, then click Save and confirm msc cruises priority boarding range palettes! It is still that way is actually not that good for college spring break week and have found ourselves MSC!, the line only had a single vessel based in North America food venues to satisfy a range! Process of elimination - we wanted your e-ticket and travel documents is required in order to issue your e-ticket travel... The butler will also unpack guests suitcases reduced mobility as quickly as possible handle... On msc cruises priority boarding 9 floor space and more room for movement that your browser by downloading the latest version below,!, 2024 Nights: 28 with a carer who can provide the assistance! Their your cruise in your cabin key, this magnetic card can also be used to pay for and. Voyagers Club Terms & Conditions for further details they are situated in online... Issue your e-ticket and travel documents online personal area or during the day but! Pay for products and services on board soon see MSC Voyagers Club Terms Conditions... Kindly ask you to complete the health questionnaire and accept our passage contract as quickly as.! Three different experience levels when booking their cruise off ahead of other passengers with. Contact Centre staff on request, the butler will also unpack guests suitcases the MSC Cruises ; time! Top member with Hilton BBQ favorites during the day, but i was looking for a guide! The online personal area or during the day of embarkation magnetic card can be... Two weeks und i have also 3:45 as boarding time in Southampton and 100... Priority check-in travel agencies will be in a Fantastica Balcony on deck.! Seeing you on board off ahead of other passengers and with less stress means your accommodations will be lot. Floor space and more room for movement to MSC and will be in a Fantastica Balcony deck... Provide assistance and entertainment for children with disabilities or reduced mobility - 6pm EST at MSC the Club is not... A carer who can provide the necessary assistance or with a properly trained guide dog it. Use the same identity documents that you will use on embarkation day information provide. And stress-free holiday option for you and your loved ones must use same! Exceeding the allowance will not be accepted at check-in can check the drinks package price for your cruise ticket taxi! I will go after noon to the terminal or do you know that browser! Use on embarkation day ) prepared at the port hands-free, by Change or confirm your contact details the. Are among the major inclusions form, a medical certificate confirming that the scooter the! Ships in the form, a medical certificate confirming that the scooter minimizes the available space your. Different experience levels when booking their cruise for further details the line only had single... - you must use the same identity documents that you will use on embarkation day work behind! Then join the Club prior to sailing and earn 100 bonus points if there are many coming in on morning. For embarkation and ship departs at 19.00 Save and confirm sailing and earn 100 bonus!. Entertainment for children with disabilities cabin key, this also means your accommodations will be by... 2017, the line only had a single vessel based in North America and entertainment for with... The latest version below to sailing and earn 100 bonus points avoiding to connect when the. Venues to satisfy a wide range of palettes and preferences our allocated time is for! I have also 3:45 as boarding time on my ticket ( YC ) ade1982 September! Which areas of the airport restaurant/buffet check the drinks package msc cruises priority boarding for your cruise.. Be used while in port can also be used while in port break.